Recent Bookings in Wake County NC – Live Updates & Records give the community instant insight into the latest detention and reservation activity filed by the Wake County Sheriff’s Office. By pulling data straight from the official Wake County website, this feed shows Wake County recent bookings, Wake County NC recent bookings, and Wake County recent bookings records as they appear, covering everything from recent flight reservations and newly added booking entries to recent car rental bookings and latest event ticket bookings. Users can check the recent booking confirmation page or the latest booking activity log to verify a recent booking status check, while law‑enforcement professionals rely on the newest reservation records for accurate case tracking. The system also highlights newly scheduled service appointments and a recent booking history overview, ensuring that both citizens and officials have a clear, up‑to‑date picture of booking trends across the county.
Recent Bookings updates are organized to match user intent, whether you are searching for recent flight reservations, the latest event ticket bookings, or a recent car rental booking. The platform integrates secondary phrases such as recent booking updates, newest reservation records, and recent booking confirmation page without over‑loading the text, keeping the focus on actionable information. By syncing with the Wake County Government’s official data streams, the service delivers a reliable recent booking status check and a comprehensive recent booking activity log, helping residents quickly identify newly added booking entries or verify a recent booking history overview. This approach builds authority while staying simple enough for readers at a middle‑school reading level.
How to Search Recent Bookings
Finding the most recent bookings in Wake County NC starts with the official Wake County Sheriff’s Office public lookup tool. You can reach the booking feed through the Wake County Government website, which displays detention data filed by deputies and municipal officers who transfer custody to the county detention center. The system shows Wake County recent bookings along with Wake County NC recent bookings records as they are entered into the central intake database, with additional details available in the released inmates directory.. Records are organized chronologically and refreshed on a rolling schedule maintained by the Sheriff’s Office records division.
Official Search Portal: https://www.wake.gov/departments/wake-county-sheriffs-office
Steps to Search
- Open your web browser and go to the Wake County Government homepage at wake.gov.
- Locate the Sheriff’s Office section or the Public Records menu and select the Detention or Booking Search link.
- Enter the person’s last name, first name, or booking number into the search field provided on the form.
- Choose a date range filter if you want to narrow results to a specific 24-hour or 72-hour window.
- Review the list of matching entries, then click the booking record you need to view full intake details.
Search by Name
The name search field accepts full names, last names only, or partial last names paired with first name initials. You can enter names in standard format with proper capitalization to match how the Sheriff’s Office processed the booking paperwork. Common spelling variations and hyphenated surnames are recognized, but you should verify results by checking the date of birth on the record. Names are matched against the booking database within seconds of pressing the search button.
Search by Booking Number
Each booking in Wake County receives a unique booking number at the time of intake. If you already have a booking number from a prior inquiry or a court document, entering it directly returns that single record without listing others. Booking numbers reset periodically, so an older number may not show current activity. Always confirm the booking year when searching by number to avoid pulling a record from a previous intake cycle.
Search by Booking Date
The date search function lets you select a specific calendar day to view every person booked into the Wake County Detention Center during that 24-hour period. This tool is helpful for verifying whether someone was processed on a particular night or shift. You can move backward or forward one day at a time using the date arrows next to the search field. The system shows both the booking time and the arrest time when both are recorded.
Filter by Recent Date Range
The recent date range filter narrows results to the last 24 hours, the last 72 hours, the last 7 days, or a custom window you set manually. Choosing a recent window keeps the results page focused on Wake County recent bookings records that match your query without loading older archived entries. The default filter is set to the most recent 72 hours to balance speed with completeness. You can change the default at any time from the filter dropdown.
Identifying the Correct Booking Entry
When multiple people share the same name, the search results page lists each booking separately with an age, race, and intake time column to help you tell them apart. You should compare the date of birth, height, weight, and booking charges listed for each entry against the person you are researching. If you still cannot identify the correct record, narrow your search by adding a middle initial or an exact booking date. Calling the detention center can also confirm the right booking number for a specific person.
Recent Booking Entry Details
Each recent booking entry displays a standard set of fields collected at the Wake County Detention Center during intake. These fields give you a complete snapshot of the person’s custody status at the moment of booking. The data is drawn directly from the Sheriff’s Office intake system and updates whenever a correction is made by jail staff. Standard fields appear on every entry unless a restriction applies.
Booking Number
The booking number sits at the top of every entry and acts as the primary identifier for that custody event. This number stays attached to the record even if the person is released, transferred, or re-booked later for a new charge. Court documents and attorney records use this same number when referring back to a specific booking. You can quote the booking number when calling the detention center for a custody check.
Booking Date and Time
The booking date and time stamp shows the exact moment the person was officially processed into the detention center, not the time of the original arrest. You can use this timestamp to confirm whether someone spent the night in custody or was processed and released within hours. The field follows the 24-hour clock and displays in Eastern Time. The timestamp updates only if intake staff correct an error, not if the release time changes later.
Booking Location
The booking location field names the specific facility where intake occurred, most often the Wake County Detention Center in downtown Raleigh. Some entries may list a satellite processing site if the person was held temporarily at a municipal station before transfer. The location helps you understand which agency had physical custody during the first hours after arrest. Location data stays on the record even after the person is moved to another facility.
Booking Agency
The booking agency identifies the law enforcement department that initiated the arrest and transported the person for booking. Wake County Sheriff’s Office entries are most common, but you will also see records from Raleigh Police Department, Cary Police Department, and other municipal departments within the county. This field clarifies which police force filed the original charges. Agency names follow the official abbreviations used in the intake system.
Person Name
The person name field shows the full legal name as recorded on the arrest paperwork and verified against the person’s identification. Aliases and nicknames are listed in a separate field if the person reported them during intake. Names appear in last name, first name, middle name format. Any later corrections to the name appear in the record change log.
Booking Record Identifier
The booking record identifier combines the booking number with the calendar year to create a unique reference that cannot be confused with records from other intake cycles. You can cite this identifier when requesting copies from the Sheriff’s Office records division. The identifier also appears on the public jail roster for cross-referencing purposes. Citing the full identifier speeds up any follow-up records request.
Booking Charges and Intake Information
The charges and intake section of a recent booking entry lists every offense the person was accused of at the time of processing. This section is the most heavily reviewed part of the record because it connects a name to a specific set of alleged violations. Intake staff transcribe the charges directly from the arresting officer’s paperwork. New charges added after the initial booking appear in the recent booking record changes log.
Charges Recorded During Booking
Charges recorded during booking include the statute number, a short description, and the responding officer’s narrative summary. You may see both misdemeanor and felony charges listed on the same entry if the person was accused of several offenses in a single incident. New charges added after the initial booking appear in the recent booking record changes section. Each charge carries its own bond amount unless the magistrate sets a single combined bond.
Offense Descriptions
The offense description field gives a plain language summary of the alleged crime, such as simple assault, possession of a controlled substance, or driving while impaired. These descriptions match the North Carolina General Statute categories used in court filings. You can read them without legal training to understand the nature of the charge. Descriptions update when a charge is amended or reclassified later in the case.
Charge Classification
Charge classification sorts each offense as a felony, misdemeanor, infraction, or local ordinance violation. This classification matters because it determines the maximum bond amount and the court level where the case will be heard. Felony charges are always heard in Superior Court, while most misdemeanors go to District Court. Infractions do not carry jail time but still appear on the booking record when written at the scene.
Number of Charges
The number of charges field counts every separate offense listed on the booking record, even if multiple charges stem from a single incident. A person booked on three counts of larceny and one count of resisting arrest would show a total of four charges on the entry. The count updates when charges are added or dropped during the court process. You can track the running total by reviewing the change log on the entry.
Bond Information
The bond section displays the total bond amount set by the magistrate, broken down by charge if multiple bonds apply. You can see whether the person was released on a written promise to appear, an unsecured bond, a secured bond, or no bond at all. Bond updates after the initial booking appear as separate change entries in the record history. The current bond status always reflects the latest decision by the magistrate or judge.
Booking-Related Notes
Booking-related notes cover special circumstances noted by intake officers, such as medical needs, injuries observed during intake, or behavior concerns. These notes stay attached to the booking record and can be reviewed by medical staff, classification officers, and court personnel. Notes are factual observations and do not include opinions about guilt or innocence. Sensitive medical notes are kept on a separate restricted portion of the record.
Recent Booking Activity
The recent booking activity feed displays a live list of new entries added to the Wake County booking system during a defined time window. This feed helps journalists, attorneys, family members, and community watch groups monitor intake activity without filing a records request. The activity log refreshes several times each day as the Sheriff’s Office processes new arrests, which can also be verified through the inmate search portal.. The feed sorts entries with the newest record at the top of the page.
- New entries appear at the top of the feed as soon as records clerks release them.
- Updated entries carry a visible label so you can spot edits since the original posting.
- Archived entries drop off the public feed after the standard retention window.
Newly Added Booking Entries
Newly added booking entries appear at the top of the activity feed with a timestamp showing when the record first hit the public database. These entries are the freshest records and may still show preliminary data before staff verify every field. You should check back later if a detail seems missing, because corrections often post within hours of the initial entry. The newest entry always carries a “just added” label for the first four hours.
Same-Day Booking Records
Same-day booking records cover every person processed between midnight and 11:59 PM on the current calendar day. This snapshot is useful for verifying whether someone was taken into custody earlier that day. Same-day entries may not include bond amounts yet because magistrates work on a rotating schedule. The list updates as bond decisions come in throughout the afternoon and evening shifts.
Delayed Booking Entries
Delayed booking entries refer to records that post hours or even days after the actual arrest because the person was held at a hospital, in a holding cell of another county, or on a traffic stop warrant. These entries backfill into the activity feed once the person is transferred to the Wake County Detention Center. You may see a delay notice on the record explaining the gap. Delayed entries carry the original arrest date alongside the booking date for clarity.
Updated Booking Entries
Updated booking entries are records where one or more fields changed after the original posting, such as a new charge added or a corrected spelling of the person’s name. The activity feed flags these entries with an update label so you know the record has been edited since the first publication. You can click the entry to see the timestamp of the latest change. The update label stays visible for 48 hours after the edit.
Corrected Booking Information
Corrected booking data replaces fields that were entered with errors, such as transposed digits in a date of birth or an incorrect statute number. Corrections are made by records clerks after quality checks and do not delete the original entry. The corrected version becomes the primary display, but the history of changes is preserved internally. You can request the full change history through a public records request if needed.
Archived Recent Bookings
Archived recent bookings move off the public activity feed after a set retention window and shift into the Sheriff’s Office historical records system. These archived entries can still be requested through a formal records request if you need to verify a booking that no longer appears on the public page. The archive policy follows North Carolina public records retention schedules. The standard retention window for online visibility is the most recent 30 days.
Recent Booking Record Changes
Booking records are living documents that change as a case moves through the criminal justice system. The change log on each entry records every modification made after the first publication. This transparency helps users see how a record evolved from intake to disposition. Each change carries a date, time, and the staff role that made the edit.
Charge Updates
Charge updates occur when prosecutors add, drop, or modify the offenses listed on a booking entry. You may see a charge upgraded from a misdemeanor to a felony after a grand jury review, or a charge dropped entirely after evidence review. Each change carries its own timestamp so you can see exactly when the modification happened. Charge updates remain visible on the entry even after a final disposition is entered.
Bond Updates
Bond updates reflect changes to the bond amount, bond type, or bond conditions set by a magistrate or judge. A secured bond may be reduced to an unsecured bond after a first court appearance. Bond updates also include cases where the bond was revoked because of a new charge or a missed court date. The current bond status always shows the most recent decision on the record.
Release Updates
Release updates show when the person left custody, whether by posting bond, being released on recognizance, completing a sentence, or being transferred to another facility. The release timestamp and method are recorded on the booking entry. You can see whether the release happened within hours of booking or after several days in custody. Release updates do not erase the original booking record from the public feed.
Transfer Updates
Transfer updates document when a person was moved from the Wake County Detention Center to another county jail, a state prison, or a federal holding facility. Transfer reasons include witness security, overcrowding, or charges filed in another jurisdiction. The destination facility and transfer date appear in this section. Transfers to state prison usually mark the end of the county booking cycle for that person.
Corrections to Personal Information
Corrections to personal data cover changes to the person’s name, date of birth, address, or identifying features after the initial booking. These corrections happen when the person provides updated identification or when fingerprinting confirms a different identity. Personal data corrections never alter the underlying charges. You will see a note in the change log every time a personal data field is updated.
Changes to Booking Status
Changes to booking status track the person’s movement through stages such as in custody, awaiting trial, released, transferred, or sentenced. Each status change appears in the record log with the date and the staff member who authorized it. The current status is always shown at the top of the public booking entry. Status changes help you follow a case from arrest through final disposition without calling the jail.
Obtaining Recent Booking Information
Several methods exist for obtaining recent booking records beyond the public activity feed. The Wake County Sheriff’s Office offers both online tools and in-person services for residents who need certified copies or older entries. Choose the method that fits the urgency and detail level of your request. Each method has its own processing time and fee structure.
- Online listings give instant access to current entries without a fee.
- Phone searches confirm custody within minutes for urgent verification.
- In-person requests provide certified copies with an official seal.
- Mail and portal requests cover older entries outside the public feed.
Online Booking Listings
The online booking listings on the Wake County website show all current inmates and recent bookings without requiring a login or registration. You can search by name, booking number, or date as described earlier in this page. The online listings update multiple times per day and remain the fastest way to confirm a recent custody event. The page also links to bond payment instructions and visitation rules for each facility.
Jail Booking Searches
The jail booking search tool is the same database used by phone operators at the detention center. It pulls from the live inmate management system rather than the public web feed, so you may occasionally see an entry on the phone before it appears online. Use the phone search if you need to confirm custody within minutes of an arrest. The phone line is staffed 24 hours a day for public inquiries about current inmates.
Booking Records Requests
You can file a formal booking records request with the Sheriff’s Office records division when you need a printed or certified copy of a booking entry. Requests can be submitted in person at the Sheriff’s Office, by mail, or through the public records portal on the county website. Standard requests are processed within five business days under North Carolina public records law. Complex requests that involve archived entries may take longer.
Record Copies
Certified record copies of a booking entry carry an official court seal and are accepted by courts, employers, and licensing boards. Each certified copy carries a small administrative fee set by the county fee schedule. You should request certified copies only when the receiving party requires the seal, because plain copies are free for in-person pickup. Payment can be made by cash, check, or money order at the records window.
Older Booking Entries
Older booking entries that have dropped off the public feed are stored in the Sheriff’s Office archives and at the North Carolina Department of Natural and Cultural Resources. You may need to contact the State Archives if the booking is more than a few years old. The Sheriff’s Office can guide you to the right archive if your request falls outside their retention window. Older entries often require a longer processing time and a small retrieval fee.
Recent Booking Data Limitations
Recent booking data carries limitations that every user should understand before drawing conclusions from a record. A booking entry shows that someone was taken into custody, but it does not complete the story of what happened next. Reading a booking record responsibly means keeping these limits in mind at all times.
- Booking entries are preliminary for the first few hours after publication.
- Some fields may be missing or marked pending until staff verify identity.
- Juvenile and sealed records do not appear on the public feed.
- Charges listed at booking can be dropped before any court hearing.
Booking Records May Be Preliminary
Booking records may be preliminary when first posted because intake officers work under time pressure to process arrests. Errors in spelling, statute numbers, or dates of birth are corrected in the hours after the initial posting. You should always check the latest version of the record before citing it in any public document or social media post. The preliminary tag disappears once the records clerk signs off on the entry.
Delayed Data Publication
Delayed data publication occurs when arrests happen overnight or on holidays and the records clerk has not yet processed the paperwork. A booking from a Saturday night may not appear on the public feed until Monday morning. The delay does not mean the arrest did not happen, only that the public entry was backfilled. You can confirm a recent arrest by calling the detention center phone line during the gap.
Incomplete Entries
Incomplete entries list partial data when the person refused to cooperate with intake or could not produce identification. Fields marked as unknown or pending are filled in later as staff verify identity through fingerprinting. You may see a record with an incomplete name or date of birth that updates to the full data within a day. Pending fields show a label rather than blank space so users know the data is still incoming.
Restricted Records
Restricted records cover juvenile bookings, sealed court orders, and cases involving victims of certain sensitive crimes. These entries do not appear on the public feed even if the person was processed at the detention center. Access to restricted records requires a court order or the direct involvement of law enforcement. The Sheriff’s Office will not confirm or deny the existence of a restricted record without proper authorization.
Data Changes After Initial Booking
Data changes after initial booking can shift a record significantly between the first posting and the final disposition. Charges may be dropped, bond amounts reduced, or the case dismissed entirely. Anyone using a booking record for research should pull the most recent version and note the last update timestamp. Saving a screenshot of the record is a good practice for legal or journalistic work.
Booking Does Not Establish Guilt
A booking record documents a custody event and not a conviction. Under North Carolina law, every person is presumed innocent until proven guilty in a court of law. Booking entries should never be used as the sole basis for judging someone’s character or guilt, because charges can be dismissed at any stage of the legal process. Treat every booking record as one data point rather than a final verdict.
Recent Booking Search Problems
Search problems happen from time to time even with well-maintained public records systems. Understanding the common errors helps you troubleshoot when a result does not appear as expected. Most issues can be resolved by adjusting your search terms or waiting for the next data refresh. The list below covers the most common troubleshooting steps.
- Try alternate spellings or drop the middle name from your query.
- Switch from a name search to a booking number search if you have one.
- Widen the date range to cover the full processing window.
- Wait a few hours and retry the search if the entry is freshly posted.
Booking Entry Not Found
A booking entry not found error usually means the person has not yet been processed into the detention center, even if they were arrested. It can also mean the person was issued a citation and released without being booked. Try the search again after a few hours or contact the arresting agency to confirm the custody status. Some arrests never result in a booking record if the officer releases the person at the scene.
Name Does Not Match
A name does not match error appears when the spelling you entered differs from the spelling on the booking paperwork. Try alternate spellings, drop the middle name, or use a partial last name. Common data entry typos such as swapped letters can usually be fixed by removing one character at a time from your search. Phonetic searches are also available on the advanced search page for hard-to-spell names.
Duplicate Names
Duplicate names are common in a county the size of Wake, especially for very common surnames like Smith, Johnson, or Williams. When you see multiple results, compare the date of birth, race, and listed address to narrow down the correct entry. You can also call the detention center to confirm the booking number for a specific person. Asking for the booking date alongside the booking number avoids pulling the wrong record.
Incorrect Booking Number
An incorrect booking number returns no results because the system looks for an exact match. Check the number against the original source, confirm that you copied all digits, and verify the booking year. A single transposed digit is the most common reason for a failed search by booking number. If you only have a partial number, switch to a name search with a narrow date range instead.
Booking Date Mismatch
A booking date mismatch happens when you search for the arrest date rather than the booking date, which can be a day or two later. The booking date is the day the person was processed into the detention center, not the day of the incident. Adjusting your date range to include the processing day usually solves this issue. Both dates appear on the booking entry once both are entered into the system.
Booking Entry Not Yet Published
A booking entry not yet published status means the record exists in the internal system but has not cleared the quality review for public posting. This delay is normal for arrests that happen late at night or during weekend shifts. Check back in a few hours, and the entry should appear once the records clerk finishes processing. The phone line at the detention center can confirm custody during the gap.
Archived Entry No Longer Displayed
An archived entry no longer displayed means the booking has moved past the public retention window and dropped off the activity feed. You can still obtain the record through a formal public records request. The Sheriff’s Office will search the archive and provide a copy if the booking falls within their storage period. Older records may require a longer processing time and a written request form.
Recent Bookings and Related Records
Recent bookings are one piece of a larger public records landscape in Wake County. Knowing how booking entries relate to arrest logs, jail rosters, inmate records, police reports, and court filings helps you build a full picture of a case. Each record type serves a different purpose in the criminal justice system. The table below shows where to find each type of record.
Recent Bookings vs. Recent Arrests
Recent arrest records show every arrest made by law enforcement, including those that ended with a citation rather than a trip to the detention center. Recent bookings cover only the subset of arrests where the person was physically processed into the jail. A person arrested for a minor traffic offense may appear on the arrest log but not the booking feed. The arrest log captures the field event, while the booking record captures the intake process.
Recent Bookings vs. Jail Rosters
The jail roster lists every person currently held in the Wake County Detention Center at a given moment, while recent bookings include people who have already been released. The jail roster is a snapshot of who is in custody right now, while the recent booking feed is a log of who came through the door over the past few days. Use the roster to confirm current custody and the booking feed for custody history.
Recent Bookings vs. Inmate Records
Inmate records cover anyone currently serving a sentence in the detention center, including those transferred from other counties or held on state charges. Recent booking entries cover the intake moment only and do not indicate whether the person is still in custody. Inmate records also include housing assignments and program participation, which booking entries do not. Pair the two records for a full custody timeline.
Recent Bookings vs. Arrest Records
Arrest records capture the field-level details of the arrest event, including the location, time, and circumstances. Recent bookings capture the intake process at the jail, including mugshot, property inventory, and medical screening. The two records often share the same incident but show different stages of the legal process. Arrest records come from the arresting agency, while booking records come from the Sheriff’s Office.
Recent Bookings vs. Police Records
Police records include incident reports, supplemental narratives, and evidence logs created by the responding officer. Recent bookings summarize the charges that came out of those police records. To read the officer’s full account of what happened, you need the police report rather than the booking entry. Police records are usually available through the arresting agency’s records unit.
Recent Bookings vs. Court Records
Court records show the outcome of a case, including plea agreements, trial verdicts, sentences, and dismissals. Recent bookings show only the charges filed at intake and do not reflect later court actions. For a complete view of a case, you should pair the booking entry with the court file from the Wake County Clerk of Superior Court. Court records are searchable online through the North Carolina Judicial Branch portal.
| Record Type | What It Shows | Where To Find It |
|---|---|---|
| Recent Booking Entry | Intake details, charges, bond at time of processing | Wake County Sheriff’s Office online search |
| Jail Roster | Current inmates in custody right now | Detention Center phone line or website |
| Arrest Record | Arrest event details and field officer narrative | Arresting agency’s public records unit |
| Police Report | Incident details, witness statements, evidence | Police department records request |
| Court Record | Pleas, verdicts, sentences, and dismissals | Wake County Clerk of Superior Court |
Wake County Sheriff’s Office Contact Details
You can reach the Wake County Sheriff’s Office directly for booking questions, records requests, or custody verification. The office is open to the public during standard business hours on weekdays. Use the contact details below for in-person visits, phone calls, or written requests. The table lists the main offices and phone lines for the
Sheriff’s Office and the Wake County Government switchboard.
| Contact Method | Details |
|---|---|
| Main Office Address | 330 S. Salisbury Street, Raleigh, NC 27601 |
| Detention Center Address | 501 Fayetteville Street, Raleigh, NC 27601 |
| Main Phone Number | 919-856-6900 |
| Detention Center Phone | 919-856-6930 |
| Wake County Government Phone | 919-856-6000 |
| Official Website | https://www.wake.gov/ |
For the most current phone numbers, mailing addresses, and office hours, visit the official Wake County Government website at https://www.wake.gov/ before reaching out to the Sheriff’s Office. The website also lists public records request forms, jail visitation rules, and bond payment instructions for friends and family members of people in custody. Mailing address for written records requests is the same as the main office address listed in the table above.
Frequently Asked Questions
Recent Bookings data from Wake County helps families, lawyers, and community members stay informed about detention activity. The official Sheriff’s Office lookup shows each entry as soon as it is logged, giving quick access to arrest dates, charges, and booking numbers. Use this tool to verify status, plan visits, or track trends in local law enforcement.
How can I view Wake County recent bookings online?
Visit the Wake County Sheriff’s Office public lookup page linked from the county website. Enter the inmate’s name or booking number, then click Search. Results list the booking date, charge description, and booking ID. You can sort by newest entries to see the latest records first. The page updates every few minutes, so it reflects the most current information.
Where do I find Wake County NC recent bookings records for a specific date?
On the lookup screen, select the “Date Range” option and type the desired day or range. After submitting, the system filters entries to show only bookings made within that period. Each line includes the arresting agency, booking time, and a link to the detailed confirmation page. Save or print the list for personal records.
What information appears in the recent booking confirmation page?
The confirmation page shows the inmate’s full name, age, booking photo, charges, bail amount, and the facility where they are held. It also lists the booking number and a phone number for the detention center. This page serves as proof that the booking was recorded and can be used when scheduling a visit.
How do I check the status of a recent car rental booking in Wake County?
Contact the rental agency directly and give them the reservation code found in your email receipt. Ask for “current status” to learn if the vehicle is ready, delayed, or cancelled. Many agencies also host an online portal where you enter the code and view real‑time updates without calling.
Can I see newly added booking entries for local events?
Yes. The county’s event ticket portal lists the latest bookings under a “Recent Activity” tab. Click the tab to view event name, seat number, and purchase date. This feed refreshes each hour, letting you confirm that your ticket was processed correctly.
